Careers in General Practice in Bristol,
North Somerset & South Gloucestershire

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Careers in General Practice in Bristol, North Somerset & South Gloucestershire

Downend Health Group

North Street, Downend, South Glos, BS16 5SG

0117 9708950| http://www.downendhealthgroup.com

25,617 Patients
15 GPs
23 Other
clinicians
28 Administrative
staff

About the practice

DHG has two large purpose-built sites with car and cycle parking. Our Christchurch site predominantly focuses on urgent care provision (DVT service/7 day opening) while Willow predominantly offers scheduled care (Chronic disease care).

For the last two years, the practice has been unique in BNSSG to offer a 7 day service. Weekends (mornings only) are paid extra to usual work (Saturdays are on a rota basis and Sundays being voluntary).

DHG offers NHS minor surgery facilities, hosts the community NHS DVT treatment centre, IAPT mental health services as well as a private travel clinc, private audiology service, on-site chiropractor and private dental practitioner.

The Christchurch site has also recently refurbished a clinical treatment suite to host hospital led services in the community.

Working environment, values and culture

‘We value your health and wellbeing’ reflects DHG’s ethos for both the population it serves and for our staff.

A merger in April 2018 made DHG the second largest practice in South Gloucestershire. We have focused on retaining the closeness and integration of a small practice and restructured our approach so the clinical team have the time and space to enjoy the work that they do.

Our team consists of ten GP partners and five salaried GPs. The multi-disciplinary team includes four paramedics, two clinical pharmacists, ten nurses, six healthcare assistants and one clinical coordinator. DHG is managed by two Executive Managers, thirteen lead assistants and thirteen patient assistants.

We operate a daily triage service alongside scheduled appointments, provided by a range of healthcare professionals. Triage is provided by two doctors daily which make a busy job more enjoyable and enables supported learning.

DHG offers scheduled GP sessions which are the same in the morning and afternoon (14 appts x 15 minutes) with one visit per session. We offer flexibility around start times to meet your needs.

What we offer

DHG offers flexible working practices while ensuring equity of work across the GP and healthcare team.

The practice provides an induction programme for new team members and mentoring support with a GP Partner. Salaried GPs meet monthly (supported by a GP Partner) and are part of their own WhatsApp community.

DHG are privileged to enjoy close links with the local Public Health Department (South Gloucestershire) and are the first local practice to have developed a joint role with one of the GPs undertaking part-time public health training and project development.

Staff are encouraged to get involved in the local Primary Care Network development and the practice has GPs involved in this work.

Learning and development

Both Downend sites are training practices for Severn Deanery and University of Bristol Medical School and have a full commitment to medical student and post-graduate training.

The practice encourages staff to participate in CEPN and LMC run training courses.

DHG also runs monthly clinical healthcare team meetings for all staff. There are also regular multi-professional meetings (MDTs), run with the community nursing service and adult social care, in addition to regular palliative care meetings.

Our patients

DHG has a patient list of more than 25,000 and the best NHS Choices ratings in the area. The practice is proud to offer a dedicated Patient Experience lead who supports users to provide feedback on great care as well as when care could have been better.

Practice features

  • Training practice icon Training practice
  • Flexible working icon Flexible working
  • On-site Pharmacy icon On-site Pharmacy
  • Accessible by public transport icon Accessible by public transport
  • On-site parking icon On-site parking
  • Bike park icon Bike park
  • Shower facilities icon Shower facilities
  • Local cafes icon Local cafes
  • Local shops icon Local shops

In association with One Care