New Court Surgery

About the practice

The New Court Surgery team enjoys working in a newly renovated building that is clean, modern and clinical. The staff facilities are excellent and include staff rooms, shower and changing room, a full kitchen and meeting rooms.

The staff team, including both clinical and admin, makes New Court a special place to work as they go out of their way to make the patient care as effective as possible.

The practice offers a mix of pre-bookable and same day appointments seeing all the emergencies on the day, at the end of the clinic. There is also triage on a Monday and Tuesday. All patients have a named GP and can have a telephone appointment if appropriate.

New Court has a mental health nurse and also does minor surgery. The OOH service also operates from the surgery and other services use the premises.

New Court works with both Weston and Worle.

Working environment, values and culture

New Court sets out to give the best possible care to all patients. This caring practice aims to do as much as is possible for all patients, including continuity of care for those patients that need this.

The surgery is friendly, clinical teams are well supported by experienced admin and a healthy work/life balance is encouraged. It can be busy, but the practice is well-staffed and has a wide range of clinicians in the team.

Individuals at New Court report that they are happy as part of the team and enjoy working at the practice. The practice has regular team meetings and also have a couple of functions each year, including a summer and Christmas party.

What we offer

The practice is open to flexible working practices including part-time hours and job share, if appropriate. New Court currently offers options including unpaid leave, paid maternity, paternity and adoption leave and carer’s leave.

Learning and development

All new staff begin with an induction period and, depending on their experience, may also have a buddy as part of the buddy scheme. All staff are very helpful, welcoming and eager to assist new joiners to settle in.

The induction programme and length is tailored to each new staff member, depending on the role and their experience.

The practice offers paid leave for courses / CPD study days, funding for approved training and development courses and study leave for approved examinations. These vary for different staff groups.

There are regular meetings to share knowledge and experience and clinical staff are encouraged to meet daily to discuss the cases and workload.

Our patients

The practice’s patient list includes an ageing population, a range of ages and young families. Patients report that they are very happy with the surgery and the GPs here.