Careers in General Practice in Bristol,
North Somerset & South Gloucestershire

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Careers in General Practice in Bristol, North Somerset & South Gloucestershire

Care Co-ordinator – Bristol Inner City Primary Care Network - Charlotte Keel Medical Practice

Bristol Inner City Primary Care Network (BIC PCN) is looking to recruit a Care Coordinator to work at Charlotte Keel Medical Practice within our diverse and dynamic inner-city Primary Care Network. Care coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services.

They work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.

This is achieved by bringing together all the information about a person’s identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.

Care coordinators, review patients’ needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate.

Care coordinators could potentially provide time, capacity and expertise to support people in preparing for or following-up clinical conversations they have with primary care professionals to enable them to be actively involved in managing their care and supported to make choices that are right for them. Their aim is to help people improve their quality of life.

The post holder will be working as part of the BIC PCN - a forward thinking group of 7 surgeries comprising Broadmead Medical Centre, Charlotte Keel Medical Practice, Homeless Health Centre (Compass Health), Eastville Medical Practice, Lawrence Hill Health Centre, Montpelier Health Centre and Wellspring Surgery.

You will be working collaboratively within Charlotte Keel, alongside both the GP and nursing staff, to meet the needs of the patients by providing direct care and support using established guidelines.

  • Hours: Full-time M-F, 37.5 hrs per week  
  • Salary Guide: £22,549 - £24,882 dependant on qualifications and experience
  • Other benefits: NHS Pension
  • Location: Charlotte Keel Medical Practice
  • Commencement: 1st September 2022
  • Closing date for applications: 13th July 2022
  • Interviews to be held: 18th, 19th & 20th July 2022


To apply: please download an application pack and submit to For an informal conversation or to arrange a visit please contact: Ms Jane Isaac, Practice Manager, Bristol Inner City Primary Care Network: - please put in the subject heading of the email Care Coordinator.