Careers in General Practice in Bristol,
North Somerset & South Gloucestershire

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Careers in General Practice in Bristol, North Somerset & South Gloucestershire

CARE NAVIGATORS - Frome Valley Medical Centre


An opportunity has arisen for an enthusiastic and energetic individual to work within our expanding and busy reception team.   The role involves daily face to face and telephone contact with patients, arranging appointments and follow up of patient related tasks.  Our Care Navigators are at the forefront of delivering outstanding patient care by ensuring patients are directed to the most appropriate service or healthcare professional.

This is a challenging but rewarding role, suitable for a team player who works well under pressure.  Post holders must be willing to learn and demonstrate flexibility and adaptability in a changing and dynamic environment.

The position would suit an applicant with previous experience in a primary care setting but this is not essential.   The role would suit anyone with previous customer service or call centre experience who is interested in a move to a primary care setting as full training will be provided. 

Frome Valley Medical Centre is situated on the outskirts of Bristol in a semi-rural location.  It is a forward thinking, enthusiastic and supportive practice with a dynamic team of clinical and non-clinical staff supporting our 14,500 patient list.

Candidates must have excellent communication skills and computer literacy is essential.

We offer:

  • Up to 27 days annual leave
  • NHS Pension
  • Parking and outside relaxation area
  • Full training and development

Salary will be dependent upon experience.  Full time or part time hours will be considered but candidates must be flexible with their working hours.  This is position will be for a one year contract.

If this position interests you please contact Jane Whiting, Reception Manager or Jacqui Bath, Operations Manager at Frome Valley Medical Centre on 01454 773388 or 01454 854927 or email:  Pre-arranged visits to the surgery prior to application are welcomed.       

Please complete the application form on the NHS jobs website to apply for the post.

Closing date: 26.08.22


Job Description

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